1. Introduction

INFOSAGA SYSTEMS PRIVATE LIMITED ("we", "us", "our") is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website infosagatech.com and our services, in compliance with the Digital Personal Data Protection Act (DPDP), 2023 and other applicable Indian laws.

2. Information We Collect

We collect the following types of information: Personal information (name, email, phone number, company name) provided through contact forms and checkout. Payment information processed securely through our UPI payment gateway (we do not store card data per RBI guidelines). Usage data including IP address, browser type, and pages visited through Google Analytics. Cookies for website functionality and analytics.

3. How We Use Your Information

We use your information to: Process and deliver service orders. Send order confirmations, payment receipts, and service updates. Respond to inquiries and provide customer support. Improve our website and services. Comply with legal obligations.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS/SSL encryption for all data transmission.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with: Payment gateway providers for transaction processing. Email service providers for communication. Analytics services (Google Analytics) for website improvement. Legal authorities when required by law.

6. Your Rights

Under DPDP Act 2023, you have the right to: Access your personal data. Request correction of inaccurate data. Request deletion of your data. Withdraw consent for data processing. File a grievance with our Grievance Officer.

7. Consent

By using our website and services, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time by contacting us.

8. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

9. Contact & Grievance Officer

For privacy-related queries or to exercise your rights: Email: care@infosagatech.com. Phone: +91 7207836641. Grievance Officer: KAMSALI HARSHAVARDHAN. Address: 4th Floor, Block-A, Aparna Astute, Shaikpet, Tolichowki, Hyderabad, Telangana - 500008.